Some details of private bodyguards in the service process

Some details of private bodyguards in the service process. When most people think of how private bodyguards should act, the first word they think of is "tough". This seems to be the biggest misunderstanding about the work of private bodyguards. Private bodyguards are not brute force warriors. They are intelligent people with vigorous skills. Private bodyguards should think about why they stand there. On the surface, customers need protection. In fact, the most fundamental reason is that customers want to feel comfortable. It's easy to understand customers' safety needs, transportation safety and site safety needs, but how to make customers feel safe and comfortable? This is the key to private bodyguard service. Here are some items that private bodyguards can play a role in the service process. The role of these items is to make customers feel comfortable rather than solve the danger. First: mask. In the epidemic environment, masks are essential. As a private bodyguard, you can prepare an additional mask in the jacket or shirt pocket. When customers need masks, you can prepare them in advance, which is a very good customer experience. Second: hand sanitizer. Similarly, in the face of the epidemic, hand sanitizer should be used together with masks. For some customers, using hand sanitizer can reassure them about bacteria and cleaning. Third: gum. Sometimes, customers may need to freshen up their breath before a meeting or social interaction, and providing a pack of gum is a small thing that can make your customer's life easier. Fourth: petty cash. Private bodyguards can always carry cash with them. Because you never know when customers will need cash, such as buying small items, parking fees, dining tips, etc. Fifth: about the items in the car. In order to make customers more relaxed and comfortable during the ride, private bodyguards can prepare the following items in the car in advance. Water; Drinking water is a must, and filling water in the car is a must. It can be prepared according to customers' living habits. Some customers may like bottled water, and some customers may prefer high-end water in glass containers. Snacks; Snacks are more suitable for cars. You must know a little about customers, but it is a good practice to prepare a snack for customers. Before you understand customers' specific preferences, please adhere to the basic generally accepted snacks. If you know that your customers have specific allergies, please choose the appropriate snacks. Sixth: mobile phone charger. Private bodyguards need to know the customer's mobile phone model in advance so that they can prepare a mobile phone charger on the car. Nowadays, mobile phones are full of security when they have electricity. Therefore, as a professional private bodyguard, don't forget to bring a mobile phone charger. Seventh: music. Putting some light background music in the car can relieve tension and create a more relaxed atmosphere. Sometimes too much silence is embarrassing for you and your customers. Of course, knowing customers' music preferences in advance and playing music according to customers' preferences can make customers more relaxed and happy. Eighth: be polite. Although we are professional private bodyguards, it does not mean that we should use short robotic answers when answering customer questions. We need professional and private bodyguard services and elegant demeanor at the same time. Be polite to customers, smile and make them feel easy and comfortable around you. We still need to ensure security, but we won't upset or scare customers. It is important to understand the customer's character. If your customer wants to have a polite conversation, please have a polite conversation; If your client wants to be quiet and lonely, we will keep quiet. What private bodyguards need to do in the service process is: "keep friendly until unfriendly." Private bodyguards must always be professional and polite to customers, but when customers need us to protect them, it's time to take corresponding action.