What are the considerations in the field of private bodyguard service?

When most people think about how private bodyguards should work, the first concept they think of is "tough", or it can be replaced by any other synonym. This seems to be the biggest misunderstanding of protection work, believing that the core of this work is seriousness and ruthlessness. I like to think about why I'm there. The most obvious reason is that customers need protection, but the subconscious reason is that your customers want to feel safe and comfortable. It is easy to understand customers' security needs, transportation security, site security, etc. But how do you make your customers feel safe and comfortable. This is where the customer service aspect of performing protection plays a role, and frankly, it will be used more on a customer's per minute basis than anything else. Here are some items that work as protection agents that are related to customer service rather than protection: pocket bag mask – carry an additional mask in your jacket or shirt pocket. Nowadays, many organizations require customers to wear masks. If your customers need one more, it will be very beneficial. Hand sanitizer - this is used with a mask. For some customers, using hand sanitizer can reassure them about bacteria and cleaning. Gum - sometimes customers may need to freshen their breath before a meeting or social interaction, and providing a bag of gum is a small thing that can make your customer's life easier. Petty cash - always carry cash with you. You never know when you or your customers will need cash (purchase, Valet, tip, etc.). The car is comfortable. The car can carry many other items, making it easier for your customers to ride. The above items should be in the car and the following items: water - we all know; We just need to check carefully. It's necessary to drink water. It's necessary to fill the car with water. Snacks - this is more suitable for cars. You must know a little about customers, but it is a good practice to prepare a snack for customers. Before understanding the customer's specific preferences, please stick to the basic and generally accepted snacks. If you know your client has specific allergies, please choose the right snacks. Mobile phone charger - reserve the mobile phone charging cable for the most common mobile phone types. When their mobile phone is running out of power, your customers will feel relieved, and you have a charger in your car. Make sure to use the auxiliary power socket (cigarette lighter socket), which will ensure that if your customer answers the phone, it will not enter the car audio system and can be heard by you and others in the car. Music - putting some light background music in the car can relieve tension and create a more relaxed atmosphere. Sometimes, too much silence is embarrassing for yourself and customers. You need to know the customer's personal preference for music. Please stick to the generally accepted light music according to the customer's age (latest pop songs, old songs, classic rock, etc.). Climate control - have a good understanding of climate control in the vehicle. Keeping the car at room temperature can make the environment more comfortable. Also, don't be afraid to ask your customer if they want to adjust the temperature. Sometimes you may have to be a runner for your customers. The more work you do while maintaining security, the more useful you will be and the more times you will be employed. This may mean running and drinking coffee sometimes. It may also mean stopping at McDonald's on the way to pick up customers because they texted in advance that they wanted some coffee. It is common for customers to ask for specific things during travel, and public relations personnel and assistants may sometimes forget. Unless you can remind and correct it in advance, you may eventually bear the brunt of the mistake. Become an enterpriser. Keep your duty as a bodyguard. This means conducting a realistic threat assessment and knowing when to leave and providing something to the customer. Understand the fact that although you are employed for safety, sometimes you are not needed. Politeness. Finally, let's talk about our character. It seems to be a common misconception that every bodyguard should be a problem-solving professional who can answer all questions with a short robot. Our disposal is part of our customer service. We need not only to be good at protection, but also to be elegant. Be polite to your customers, smile, and make sure they are greeted professionally. Make them feel easy and comfortable around you. You can still control security, but you won't upset or scare customers. It is important to be able to understand the customer's personality. If your customer wants to have a polite conversation, please have a polite conversation. If your customers want some quiet and solitude, let them have it.